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Frequently Asked Questions

  • Are you cruelty free?
    Yes, we are cruelty free.
  • How do I track?
    ....
  • Refund Policy
    Unfortunately, we do not accept returns.
  • If my package was stolen can I get a refund or exchange?
    1. For lost or stolen packages the customer is required to submit a claim directly with the courier and follow their guidelines. USPS and Fedex recommend waiting 14 days before assuming a package is lost. After 14 days, please call the customer service team of the courier.
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